Mail-in Service

In order to make your experience as Fabulous as possible, here is the process you can expect.

What you need to do:

  1. Make sure your fabric is appropriate for keyhole buttonholes.
    • We make keyhole buttonholes in woven medium-to-heavy weight fabrics. Think fabrics that are used for coats, jackets, pants, and skirts. Appropriate fabrics include suitings, coatings, bouclés, and denims. (I also tested it on a lightweight wool, and it turned out beautifully.) 
    • We can not make buttonholes for shirts, stretchy fabrics, knits, gauzes, meshes, or fabrics containing sequins or beading. If you send us a fabric like this, we'll invoice you for return shipping and send it back.
  2. Take all doubt out of the process by using our Swatch Service. This is optional, but highly recommended. We'll make a buttonhole in a swatch of your fabric so you can see it exactly. And if we can't make a buttonhole in your fabric swatch, no harm no foul. We'll let you know and you won't be charged for anything. 
  3. Read and Agree To the Terms and Conditions.
  4. Prepare your garment by marking the locations and sizes of the buttonholes. See our How to Prepare Your Garment guide for detailed instructions.
  5. Fill out an Order Form (one for each garment) detailing the number, sizes, locations, styles, and colors of the buttonholes you want.  
  6. Let us know how you want us to ship your garment back to you. Our default carrier is USPS, either Priority Mail or Ground Service. Both are pretty quick. If you have a UPS account, you can use that and we'll just bill you for the service and, if we need to use our packaging, a small handling fee to cover materials.
  7. Mail your completed Order Form(s) and the garment(s) to us. If you'd like, you can also send us sample buttons of the different sizes so that we can make sure they'll fit the holes we'll be making for you.

Ann with Sample

Once we receive your garment:

  1. We'll inspect the garments to make sure we can successfully make buttonholes in it, and that all the locations are clearly marked.
  2. If we have any questions, we'll contact you and maybe have a video chat to make sure we understand your order and can fulfill it correctly.
  3. We'll then invoice you for cost of the buttonholes and the return shipping.
  4. Once the invoice is paid, we'll make your buttonholes and send your garment back to you.